Frequently Asked Questions
Find an overview of questions on the righ hand side -->
The level takes a long time to load
We aim to have our template level sizes under 200Mb total. This is a balance act between lifelike quality versus speed. Depending on your internet connection it could take a little longer sometimes, let's say you have & 10Mb download speed that means it would take at least 20 seconds to load the level. But that should only be the first time for each level. Dexr caches the downloaded data in your browser or VR headset so it should load much faster the second time.
If your loading time is running above 5 minutes, something is probably wrong and you should reach out for support.
note: We limit the filesize of the assets you upload as well via the Blender Addon, but if you push this to the maximum and add lots of these objects to your scenes, the loading times will of course go up!
Can I add sounds?
Not yet, coming to a release soon we hope.
I uploaded wrong assets, how do I delete them?
That's not possible for now. We aim to keep your created lessons stable and deleting assets might break previously created lessons. Untill we make sure deleting assets aren't going to cause any issues at all, we'd rather you don't delete.